Healthcare

St. Luke’s Hospital

Kansas City, Missouri, USA

The Challenge

The Director of Nutrition at Saint Luke’s Hospital of Kansas City, MO reached out to us about automating refrigeration temperature monitoring in their cafeteria to ensure compliance with regulatory record keeping requirements after being fined by The Joint Commission for record-keeping violations. They initially staffed 2 full-time nurses at a cost of $65 per hour each to manually record temperatures in over 100 refrigeration units, 6 times per day. Each reading took at least 1 minute to record, which over the course of an average month means the nurses spent a combined total of around 300 hours taking 18,000 temperature readings. Not only did the nurses struggle to keep up with maintaining accurate temperature logs as required, but the hospital was spending about $19,500 every month in labor costs, or $233,000 every year.

Notifications were set to instantly alert designated employees via SMS text message and email if temperatures fall out of the predetermined range so that they can take action before costly spoilage can occur.

The Solution

We deployed our IoT in a Box™ automated commercial refrigeration temperature and humidity monitoring solution into Saint Luke’s, which consisted of 3 gateways and 112 wireless sensors to instantly log temperature and humidity data around the clock. Our solution is instantly scalable to meet the growing needs of any size healthcare facility, so as their department grows, we can add additional sensors within minutes to ensure their monitoring needs are covered. Unlike WiFi-based devices, our LoRaWAN-based devices offer unparalleled coverage range up to 15KM, enabling us to install sensors directly into the refrigeration units. Sensor data is transmitted in real-time to our easy-to-use web and mobile application, enabling Saint Luke’s staff to effortlessly monitor their refrigeration system at any time, from anywhere. Notifications were set to instantly alert designated employees via SMS text message and email if temperatures fall out of the predetermined range so that they can take action before costly spoilage can occur. If an alert is sent, Saint Luke’s employees can use the Corrective Action feature via the mobile application to immediately document the necessary course of action required to resolve the temperature excursion. Additionally, compliance reports were scheduled to ensure Saint Luke’s can prove compliance to The Joint Commission and other regulating agencies upon demand. Our solution also offers the highest standards of HIPAA-compliant data protection, ensuring end-to-end, embedded AES 128-bit encryption.

The Payoff

IoT in a Box™ helped reduced costs associated with manual monitoring at Saint Luke’s from day 1 by more than 99% while delivering over 3,300% ROI, putting the hospital on track to save more than $223,000 annually. Instead of 6 manual readings per refrigerator each day, our sensors automatically collect 72 readings per refrigerator per day, or 216,000 readings per month. Averaged out. The hospital now spends about $0.004 per reading, as opposed to $1.08 per reading, enabling them to save over $2,000 per refrigerator per year in manual labor costs alone while letting their nurses get back to saving lives. Saint Luke’s is now looking to expand their monitoring protection and further improve their operational efficiency by adding an additional 900 sensors to refrigeration units across 9 other locations.